Returns & Exchanges

At MPRO, we stand behind the quality of our products and offer a 30-day window for hassle-free returns and exchanges to ensure your complete satisfaction. All returned items must be in their original, unused condition with all packaging and tags intact.

Return Process

• 1.
  Initiate Your Request

  Log into your MPRO account or visit our online returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging and include a copy of your packing slip or the return authorization form provided by our portal.

• 3.
  Ship the Items

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup at your convenience.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.